Basement flooding or sewer backup?
If water or sewage is entering your basement, safety comes first. Avoid electrical hazards, avoid contact with contaminated water, and call for professional help.
First steps
- Stay out of unsafe water near electrical devices or panels.
- Stop using fixtures if you suspect a backwater valve is closed or sewer backup is occurring.
- Take photos when safe for your own records.
- Call a professional and your insurer when appropriate.